Management - Coaching
IMPROVING ATTENDANCE AT THE WORK PLACE

WHO SHOULD ATTEND
Directors and supervisors who oversee employees.

OBJECTIVES
Rapidly improve the rate of employee attendance at the work place thanks to a follow-up policy of absent employees and individual meetings with all employees.

PROGRAM OUTLINE

• Analysis of employee attendance:
  
  • determining the rate of absenteism within the unit and with respect to the type of activity
    
  • setting an objective
    
  • uncovering the causes
    
  • using follow-up methods.
    
• Solutions for improving attendance at the work place:
  
  • prevention is better than cure:
    
    • praising the most assiduous
      
    • avoiding work related accidents
      
    • identifying potential candidates for burn-out
      
  • call the absent employee
    
  • schedule a meeting with the employee upon return:
    
    • preparing the necessary statistics
      
    • establishing contact
      
    • going over the facts
      
    • looking for the reasons
      
    • using the techniques for conducting meetings
      
    • adapting your responses to the reason given
      
    • reacting to employee's defense mechanisms
      
    • ending the meeting
      
  • monitor the employee's attendance.

TEACHING METHOD

• Theoretical presentations.
  
• Participants' experiences.
  
• Videotaping of case simulations.

SUPPORT MATERIALS PROVIDED AT END OF TRAINING
Synthesis of how to conduct a meeting with an employee.

DURATION
1 day