Management - Coaching
COACHING EMPLOYEES

WHO SHOULD ATTEND
Executives and managers who wish to improve employee performance.

OBJECTIVES
Enhance both the quantitative and the qualitative results of each team member's performance.

PROGRAM OUTLINE

• Why coaching is important for managers.
  Planning the coaching.
  
• A good coach is a good communicator.
  
• Coaching steps.
  
• How to deal with employees who:
  
  • lack know-how
    
  • are unwilling to perform
    
  • are unable to perform.
    
• Coaching tools: on-site monitoring, taping, videotaping.
  
• A practical guide to coaching.
  
• Advantages and disadvantages of the participative and non-participative methods.
  
• Coaching types: self-coaching, co-coaching, on-site coaching.
  
• Means available to coaches for enhancing employee performance.
  
• The "tricks" of professional coaching.

TEACHING METHOD

• Group exercises.
  
• Theoretical presentations.
  
• Videotaping of case simulations.

SUPPORT MATERIALS PROVIDED AT END OF TRAINING
Participants are given a "Passport for Individual Follow-up" which will enable them to do an individualized follow-up of their employees.

IMPLEMENTATION
As we have already done for a number of companies, we offer to help our client with the implementation of the coaching system.

DURATION
3 days